BECOME A LEADING PROFESSIONAL IN SERVICE EXCELLENCE
These days service provision is on the tip of everyone’s tongues. Service and Service Excellence are critical factors for successful business managers to succeed in an increasingly competitive global business environment. Successful business managers of the future must not only master their own operating environment, but also possess the ability to be innovative and to adapt to the rapid changes on the international market focusing increasingly on the service side of the business.
Having a clear vision that incorporates efficient processes and an in-depth knowledge of your customers is paramount to your success. But none of these can be achieved without the right networks, the right people and the right kind of leadership. Looking for all of these, and more? Welcome to HAAGA-HELIA!
Who are our Service Excellence students?
The student body is predominantly made up of people in middle to upper level management positions from a variety of industries. The diversity of each student's career experience offers fresh perspectives on challenges faced by different industries, as well as creating a wealth of networking opportunities. As students are able to immediately utilise their acquired knowledge with their own organisations, the programme seeks to develop high-calibre executives while simultaneously providing clear value for their sponsoring companies.
What we offer you, in a nutshell
- Two-year, 90 ects, part-time programme
- Three contact days each month (Thursday-Saturday)
- Unique content with a comprehensive service management structure
- Continuous admission available throughout the year
Listen to our radio spot (in Finnish)
Listen to our radio spot/Radio Nostalgia, Antti Vaasjoki (in Finnish)
Listen to our radio spot/Radio Nostalgia, Jukka Pelkonen (in Finnish)
